Shipping & Returns
Shipping Policy
Complimentary Shipping anywhere in Australia
Free shipping for all orders sent to Australia be it framed or a print.
Delivery Timelines
Once your print or framed print has been produced and passed our quality check it's ready to ship! You will receive a tracking number to keep tabs on it.
Packaging
Your print will be sent in a tube or flat packaging depending on the size. Framed prints will be packed with reinforced materials and protective wrapping.
Satisfaction Guarantied
Please reach out to us to resolve any issues that you have and we will work with you to resolve them.
Return & Exchange Policy
We want you to be stoked with your purchase, so if you’re not, let us know. We ask that you please contact us within 2 days of delivery if you have any problems with your order.
If the product is damaged in the mail, please send us photo verification of the damaged goods to hello@davidyamphotography.com. We will issue a replacement once the damage has been verified.
Please note that each print is custom-made to order, we do not accept returns or offer a refund for change of mind.
Additionally, please double-check that your address has been entered correctly. We are not able to reship or refund any lost items due to incorrect shipping details.